The one insurance company that I would never, ever have an online account with is Allstate Insurance.
They have screwed up every phase on my relationship with them. They have given me bogus information about my account ("we have deducted your payment from your account" "hard to do say I -- I don't have an account you are privy to" "no, your payment has been made") -- a week later I get a cancellation notice; 6 months later (after paying my bill in person) I get a price increase because of
the bogus cancellation. Yikes -- no one takes notes, no one checks on how they are doing, no one corrects their mistakes. And the consumer gets a price increase. Don't work with Allstate unless you can deal with the agent personally.
Resist.
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